Privacy policy
Last updated: 24 October 2026
1. Who we are
StruktAI ("Strukt AI", "we", "us") is operated by STRUKTAI INFRAOPUS (OPC) PRIVATE LIMITED, a company incorporated in India (CIN U62010TS2025OPC205844). We are the "Data Fiduciary" for the personal data described here under India's Digital Personal Data Protection Act, 2023 ("DPDP Act"). This policy explains what we collect, why, who we share it with, how long we keep it, and your rights. It should be read with our Terms & Conditions.
2. What we collect and why
| Source | Data | Why we use it |
|---|---|---|
| Google sign-in | Name, email address and profile picture from your Google account | To create and secure your account and sign you in |
| Floor plans you upload | The image file and anything visible in it | To build your 3D model, renders and other outputs |
| Generated content | 3D models, renders, walkthroughs and project history | To show you your projects and, if you publish, the community |
| Payments | Plan, amount, order and payment IDs (card and UPI details are handled by Razorpay, not us) | To process payments, refunds and keep tax records |
| Review form | Name, job title, email, phone (if given), rating and comments | To show approved reviews (only name, job title, rating and comment are shown) and to contact you about your review |
| Emails you send us | Your email address and message | To answer support, refund, deletion and grievance requests |
| Usage and device data | Pages viewed, clicks, scrolls, approximate country, browser and device type | To fix bugs, measure what works and improve the Service |
| Product usage data (in the app) | How you work in the editor: uploads and downloads, wall, room, door and window edits, furniture placed, moved, rotated, resized or deleted, options and buttons clicked, FurnAI prompts and choices, renders kept or shared, and movement in the 3D and walkthrough views. Stored under a pseudonymous ID, not your email | To operate the Service and to train and improve our AI models, such as wall detection and automatic furnishing |
Floor plans can show an address or a person's name. Please remove anything you do not want us to process before uploading. We do not ask for sensitive information such as financial account numbers, health or government ID data, and we do not collect passwords — sign-in is handled by Google.
3. Our legal basis
We process your personal data on the basis of your consent, which you give when you sign in, upload, submit a review or agree to analytics, and for uses the law allows without separate consent, such as completing a payment you asked for, keeping records the law requires, and protecting the Service from fraud and abuse. You can withdraw consent at any time (see Section 8); this does not affect processing done before you withdrew it, but some features may stop working.
4. Cookies and analytics
With your consent, we use Microsoft Clarity to understand how visitors use our pages. Clarity records interactions such as clicks, scrolls and mouse movement, and sets cookies to recognise returning visitors. If Google Analytics is enabled, it also uses cookies to count visits. These tools load only after you click Accept on our cookie banner; if you click Reject, they do not run.
Cloudflare Web Analytics does not use cookies and runs for everyone. Cloudflare Turnstile, the spam check on the review form, may process device and browser signals to tell people from bots. We remember your cookie choice in your browser's local storage.
You can change your choice at any time: . We do not use advertising cookies and we do not sell data to advertisers.
5. Who we share data with
We share personal data only with service providers who help us run Strukt AI, and only what each needs:
- Google — Sign-in; Google Sheets stores review submissions; Google Analytics (if enabled)
- Cloudflare — Website hosting, security, cookie-less web analytics, spam protection on the review form (Turnstile)
- Microsoft Clarity — Heatmaps and session recordings of how pages are used
- Razorpay — Payments and refunds
- Cloud storage and database providers — Storing your account, uploads and generated models
- AI processing providers (such as fal.ai and Google) — Generating models and renders from your uploads
- YouTube — Only if you play an embedded demo video
We may also disclose data where required by law, a court or a government authority, or to protect the rights and safety of our users and the Service. If Strukt AI is ever sold or merged, data may transfer to the new owner under this policy.
We do not sell or rent your personal data. Content you publish to the community, and items we feature as described in Section 16 of our Terms, are visible to others; you can opt out or ask for removal at any time.
6. Where your data is stored
Some of our providers store or process data on servers outside India, including in the United States and the European Union. We only use established providers with their own security and privacy commitments, and we will follow any restrictions the Government of India places on transfers to specific countries.
7. How long we keep it
- Account data, uploads and generated content — while your account is active, and deleted after you ask us to delete your account (see Section 8)
- Review submissions — until you ask us to remove them, or the review is no longer shown
- Payment and transaction records — as long as tax and accounting laws require
- Security and access logs — for at least one year, as required by law, then deleted
- Product usage data — up to 24 months, then only aggregated statistics; deleted earlier if you ask us to delete your account
- Analytics data — according to each provider's retention settings
If an account is inactive for a long period, we may delete it after giving you advance notice by email.
8. Your rights
You can, at any time:
- Ask what personal data we hold about you and who we have shared it with
- Ask us to correct, complete or update your data
- Ask us to delete your account and data
- Withdraw consent you have given, including to product usage data and its use for training our models, by requesting account deletion from the account menu in the app
- Nominate another person to exercise these rights if you die or become unable to
- Opt out of having your models featured in the community or marketing
- Complain to our Grievance Officer (Section 11)
Email [email protected] from your registered email address. We may ask you to confirm your identity before acting on a request.
If you are not satisfied with our response, you may complain to the Data Protection Board of India. If you live in the European Union or United Kingdom, you also have rights under the GDPR, including to object to processing and to complain to your local data protection authority.
9. Security
Data is sent over encrypted connections (HTTPS), and our storage providers encrypt data at rest. Access to user data is limited to authorized personnel of the Company and is logged. No system is completely secure; if a personal data breach affects you, we will inform you and the Data Protection Board of India as required by law, including what happened and what you can do.
10. Children
Strukt AI is for adults aged 18 and over. We do not knowingly collect personal data from children. If you believe a child has given us personal data, contact us and we will delete it.
11. Grievance Officer & contact
Grievance Officer: Strukt Support Team
Email: [email protected]
STRUKTAI INFRAOPUS (OPC) PRIVATE LIMITED · CIN U62010TS2025OPC205844. Our registered office address and other company details are available on request at the email above.
We will acknowledge your request or complaint within 24 hours and aim to resolve it within 15 days.
12. Changes to this policy
We may update this policy. We will change the "Last Updated" date above and, for significant changes, tell signed-in users in the app or by email.